Olivia Hoop Earrings

Most of our product sizing details are included in the pictures above. Please refer to them for accurate sizing. For items without attached sizing, feel free to contact us

At House of Aira we take pride in our efficient shipping process and the utmost care we put into packaging your orders. We can ship to virtually any address in India. Here's what you can expect:

Most of our merchandise is hand crafted per order keeping the environment in mind. This process takes 10-15 working days. In case the product orders is readily available, the same will be shipped within 48 hours

Please note that delivery times may vary based on factors beyond our control, such as festivals or unforeseen delays. Rest assured, we will always strive to provide you with accurate and transparent updates regarding the status of your shipment.

1. Change of Mind

We regret to inform you that we do not offer returns, refunds, or exchanges for a change of mind or if you no longer wish to keep the product.

We encourage you to carefully consider your purchase before committing to an order.

2. Damaged or Faulty Products

If you receive a damaged, defective, or incorrect product, rest assured that we are here to resolve the issue promptly. Please follow the steps below to request an exchange:

Contact Us: Notify us within 24 hours of delivery by emailing contact.houseofaira@gmail.com.

Email Subject: Use the subject line format: ‘Order Number – Damaged/Faulty Product.’

Unboxing Video: Attach a full video of the unboxing as evidence. This step is essential for our verification process.

Return the Product: Once verified, we will initiate the return process. Ensure the product is returned in its original packaging.

Exchange Dispatch: Upon receiving the returned item, your exchange will be processed and dispatched within 7 working days.

Note: Refunds are not provided. Exchanges are offered only after proper verification.